UK Expatriates is registered in Cyprus as UK Expatriates Insurance Consultancy Limited and is regulated by the Cyprus Insurance Companies Control Services under licence EA/B 8093
We do not give advice in Cyprus or the EU FOS area on individual investment funds.
We represent the major Life Company groups throughout the offshore international market.
UK Expatriates is committed to providing the highest level of services to all our clients, but we do realise that sometimes things can go wrong and we will ensure that we will help to resolve any issues you may be unhappy with. If you are in any way dissatisfied with our services, please let us know as soon as possible. This will help us to continually improve our services to you.
UK Expatriates will handle all complaints promptly, honestly, fairly and professionally in the Clients best interests.
UK Expatriate Insurance Agency and Consultancy Limited
P.O.Box 53104, Limassol, Postal Code 3317, Cyprus
From Paphos: Exit from junction 35
From Limassol: Exit at junction 35
In order to deal with complaints we will require your full details, address, telephone and email along with your policy details and any background information you are able to give us.
All documents related to the handling of the complaint will be included in the corresponding file in chronological order.Files pertaining to any complaint will be kept in hard copies and archived in a secure manner and will also be saved in an electronic format.
These regulations do not apply when we are dealing on your behalf with a complaint against another financial institution, any said outside institutions regulatory system will dictate the length of time that will be taken.